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Until further notice, all appointments are conducted via video. Contact your location's admin team for more information.

ACACIA REACH

Acacia Telehealth

323.284.6801
Monday-Friday | 8AM-7PM

Acacia Telehealth (formerly ‘Acacia Reach’) offers weekly individual, couples, and psychiatry services. You can access it wherever you are at times that are convenient to you using a platform that’s HIPAA-compliant right on your computer or mobile device!

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Effective

Acacia is offering the same specialized, individual, and effective care we always have but now with the luxury of being available wherever you are.

Flexible

You want to do therapy but can’t find the time? Don’t have a provider within driving distance? We provide you with access wherever you may be.

Affordable

Why pay extra money to a software company, when you can use your insurance (that you already pay for) to get counseling from a mental health company?

Wherever you are, we'll meet you there.

We strive to provide engaging and relatable providers, easy access to our services, and a community to connect and share your journey with.

Acacia Telehealth Team

Acacia providers have experience working with diverse clients in a variety of areas including anxiety, depression, stress management, relationship issues, attention difficulties, eating/body image concerns, identity exploration, trauma, and substance use issues.

Click on a provider to learn more about who they are and their individual specialties.

* Please note: CA = California Provider, MN = Minnesota Provider

hannahreach

Hannah Thomson

Director | LCSW
danielreach

Daniel Amps

Office Manager
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Joe Navarro

California Therapist | LMFT
tracyreach

Dr. Tracy Ballardo

California Psychologist | PsyD
Tim Veal

Dr. Timothy Veal

California Psychiatrist | MD
Nick Koontz photoreach

Nick Koontz

California Therapist | LMFT
New Head Shotdebra

Dr. Debra Warner

California Psychologist | PsyD
libby

Libby Haight

Minnesota Therapist | LICSW
lisreach,nm

Lisa Ocker

MN Nurse Practitioner | NP

New Providers Scheduling

These are providers that in our physical offices but are accepting new clients. Click a provider below to be directed to their page where you can sign up and start your virtual sessions!

IMG_1263 (2) - Jeff B

Jeff Burdick

Therapist | LCSW
Susan borden

Susan Borden

MN Nurse Practitioner

Video therapy & psychiatry, on your time.

Some have concerns that it might be weird and impersonal but are often surprised how connected they feel to their therapist and how enjoyable it is to do therapy in a place where you feel comfortable and safe.​

Telehealth Rates

At the time of session, you can pay with credit card or paypal although a credit/debit card is required to be on file.

*We accept California insurances: Anthem Blue Cross (includes UCSHIP), Aetna, Cigna, MHN (includes Health Net), and Optum. We accept Minnesota insurances: Blue Cross Blue Shield of MN, Medica/United Health Care/Optum, Health Partners, Preferred One, Aetna, and UCare. 

Pricing of services will vary by plan and will be discussed prior to your first session after our eligibility check. Not all insurance plans allow for telehealth billing. If this is the case, you will be required to pay for the session in full.

Please note, you are required to provide us with notice of cancellation at least 24 hours in advance. Failure to do so will result in late cancellation or missed appointment fee charge. Coordinate additional billing inquires with your Office Manager prior to your sessions.

Payments using our online service are for completed or ongoing sessions.
Contact your office front desk if you have additional payments you would like to make.

Appointment Request

Fill our the quick request below and we will follow up with an email within 24 hours!

Hannah Thomson
she/her/hers| MSW, #LCSW28842

AREAS OF EXPERTISE

Adjustment Issues, Depression, Anxiety, Bipolar, Schizophrenia, Trauma / PTSD / Childhood Abuse, Relationship Concerns, Life Transitions, Faith Transitions, Perinatal and Postpartum Adjustment, Parenting / Parenting Special Needs Children, Grief & Loss, Housing Insecurity, Substance Use

therapeutic orientation

Motivational Interviewing, Problem-Solving Therapy, Cognitive-Behavioral Therapy, Acceptance and Commitment Therapy, trauma-focused therapies, mindfulness, & person-centered approaches

about me

Welcome! It's an honor to introduce myself as director of Acacia Reach. I am a licensed clinical social worker (LCSW) in California with over a decade of university and direct practice experience. I have been in leadership roles in telehealth training and services since 2011 and am happy to address any concerns you might have about how mental health services work when they are online.

My leadership style is collaborative and strengths-based. I strive to create a supportive environment for professional growth and development for staff, as well as provide the highest quality care to the people we serve. I’m looking forward to continuing to build partnerships with college communities to make services even more accessible through telehealth video-conferencing platforms.

My therapy practice is grounded in evidence-based treatment. When you first come see me, we will do an assessment together to help me understand who you are in a holistic way, which includes your intersecting identities, values, strengths, and what is important to you. I will work closely with you to develop a treatment plan that matches what you want from the therapy process. Most importantly, my goal is to listen to your story and what wellness means to you. We work together to create space to heal and grow. There is a saying that, “the longest journey is from the head to the heart.” I would be honored to partner with you on that journey.

Outside of work, I enjoy hiking, listening to music, reading good books, and spending time with family and friends.

Daniel Amps | he/him/his

Reach office manager

ABOUT ME

My name is Daniel and I am the Reach Office Manager at our La Jolla location. I’m originally from the United Kingdom and ultimately swiped the right way on a dating app, which led to taking the gigantic 5000 miles leap of faith. I have a strong passion in helping people, it’s within my DNA and culture which coincides with Acacia's mission. Prior to working here, I worked for a telecommunications company and as an emergency care coordinator for a healthcare firm.

In my free time, I enjoy watching sports (huge Liverpool FC fan), Facetiming my family, walking my dog, listening to music and being a husband and step dad. I lived about an hour from the beach back home so to have a beach at my door step is fantastic.

What are three tips you'd give to everyone?

Work hard
Make sacrifices
Live your best life

Do you have any hidden talents?

Hidden talents.. Well, I’m a rapper! I graduated from a Music Academy in the UK with a BA Degree in Music Production. I’ve also performed in many nightclubs and festivals across southern England. I can’t freestyle though! I'm not a bad Football (Soccer) player either.

JOE NAVARRO|#LMFT38651

AREAS OF EXPERTISE

Trauma, Grief and Loss, Mood Disorders, Divorce, Parenting, Co-Parenting, Intimate Partner Violence, Child Maltreatment

therapeutic orientation

Cognitive Behavioral Therapy, Dialectical Behavioral Therapy, Family Systems Therapy

about me

Throughout my many years as a Licensed Marriage and Family Therapist, I have been committed to providing the highest level of professional and compassionate care when serving individuals, couples, and families during their most difficult life challenges. I tailor my approach to therapy based on the unique needs of each person or family I get the privilege to help. My therapeutic style is Integrative or Eclectic, drawing from approaches of Humanistic Psychology, Positive Psychology, Cognitive Behavioral Therapy, Dialectical Behavioral Therapy and Family Systems Therapy.

My mission is to help you gain healthy balance so you may enjoy positive relationships, fulfill your life’s purpose and achieve your highest potential. I work with clients from a strength based focus while providing a safe, non-judgmental environment to learn and grow.

Dr. Tracy Ballardo
SHE/HER/HERS|#PSY31448

AREAS OF EXPERTISE

Eating Disorders for adolescents & young adults, Social anxiety, Academic Stress, Identity exploration, Career/academic ambivalence, Grief/loss, Depression, & Anxiety

therapeutic orientation

Psychodynamic, Play Therapy, Creative Arts Interventions, Dialectical Behavioral Therapy (DBT)

about me

My doctorate is in Clinical-Community Psychology and I possess two master degrees in Psychology. I am certified in suicide prevention counseling. I am a member of International Association of Eating Disorder Professionals (IAEDP), National Eating Disorder Association (NEDA), Association for Play Therapy (APT), and teach several college Psychology courses.

My theoretical orientation is Psychodynamic. I enjoy helping others explore their identity and to accept all parts of themselves by acknowledging how past experiences may influence the way they think, feel, and behave. I have a direct and compassionate style of working with individuals and believe honoring one's intuition is the key to healing- whether that be through play therapy, creative art interventions, or talk therapy. I also incorporate Dialectical Behavioral Therapy (DBT) to assist individuals with building coping skills to increase emotion regulation and decrease symptoms of depression and/or anxiety that may be contributing to academic stress, social anxiety, poor self-esteem and/or relationship conflict.​

On my down time, I really enjoy creative activities like painting, creative writing, or crafting projects involving photographs, collages, stickers, and washi tape. I love seeing how different objects lying around the house come together to create a beautiful art piece. For example, I save the bright colored foil of the vanilla covered fortune cookies from Panda Inn for crafting.

I also love traveling and want to visit all the different Disney theme parks around the world. I have been to the six various Disney parks in Florida and California. Being native to California, I must say that the original Disneyland remains my favorite park thus far. I can’t wait to travel to the others!

DR. TIMOTHY VEAL | #124269

AREAS OF EXPERTISE

Anxiety, Depression, relationship issues, life transitions/career difficulties, mood & panic disorders, psychotic disorders i.e. bipolar, schizophrenia, personality disorders, substance abuse, PTSD, trauma related disorders, grief & loss

therapeutic orientation

Integrative approach involving components of object relational, cognitive-behavioral, psychodynamic/psychoanalytic & motivational interviewing

about me

My name is Dr. Timothy Veal or Dr. Tim for short. As your psychiatrist, my goal is to work with you to achieve a sense of mastery or control over your psychiatric symptoms enabling you to find more joy, meaning and reduce unnecessary suffering. Apart from prescribing medications, I also do therapy and am currently in advanced training in psychoanalysis at the San Diego Psychoanalytic Center. My therapeutic approach is based on a psychodynamic framework which simply put means I seek to understand your psychological motivations and how they are manifesting as your symptoms. I see the use of medications as a small component to treating psychiatric conditions and feel that psychotherapy along with self-introspection in a nonjudgmental setting can produce the most change. As we work together, if medications are needed, I will discuss the risks, benefits, side effects and possible alternatives and whether or not long/short term use of medications would be beneficial.

I am originally from Boston, Massachusetts. I completed my undergraduate training in psychology at Clark University. Before deciding to go to medical school, I spent some time in biomedical research, completing my medical degree in June 2011. After medical school, I relocated to San Diego where I completed my general psychiatry residency with the US Navy. During my Navy service, I was fortunate to work in both the public/private/military sectors where I treated a wide range of patients with a wide range of mental health conditions.

As your doctor, my goal is to be a resource for you on your journey and give you the tools to become who you are and live your best life.

“Tension is who you think you should be. Relaxation is who you are.”- Chinese Proverb

Nick Koontz
he/him/his|#LMFT103076

AREAS OF EXPERTISE

Student-Athletes, Substance Abuse, Interpersonal Violence & Trauma, Depression, Anxiety, Child Abuse, Relationships, PTSD, Performance Stress

therapeutic orientation

Solution-Focused Therapy, Cognitive-Behavioral Therapy, Rational-Emotive Behavioral Therapy, Mindfulness

about me

Nick Koontz, LMFT has been a bilingual Marriage and Family Therapist for 10 years and specializes in working with families, adolescents, young adults, and individuals battling substance abuse and other mental health struggles. Nick is also the Director of Advocacy and a Psychotherapist in the Family Preservation Program with the Boys & Girls Clubs (BGC) in Los Angeles. Prior to joining BGC in 2018, Nick spent almost 3 years working in the Children's Hospital (CHLA) Substance Abuse Prevention and Treatment Program in the Division of Adolescent Medicine.

Nick also has a background in teaching, coaching high school and college baseball, and playing college baseball. Nick received his undergraduate degree at Azusa Pacific University with a degree in Sports Psychology, and received his Counseling Psychology master's degree at Mount St. Mary's University with a specialization in counseling the Spanish-speaking client.

Nick still plays baseball, enjoys exercising, goes on frequent road trips, and has traveled to over 20 countries and is always seeking a new adventure.

Dr. Debra Warner
she/her/hers|#PSY22362

AREAS OF EXPERTISE

Male Survivors, PTSD, Multicultural therapeutic techniques, Abuse, Trauma, Human trafficking, First Generation College Students, LGBTQ, Violence, Substance abuse, Relationships, Couples

therapeutic orientation

Adlerian, CBT, Psychodynamic

about me

Dr. Debra Warner is a leading forensic psychologist, popular speaker, trauma expert, training professional and author. Dr. Warner is also a male trauma expert, spouse of a male survivor and author of His History, Her Story, a Survival Guide for Spouses of Male Survivors of Sexual Abuse and Trauma. She has devoted her professional efforts to helping men and their loved ones confront and conquer their long term effects of trauma on the male psyche. She frequently addresses issues related to the #Mentoo movement, and challenging masculinity stereotypes and dismantling stigmas related to male trauma. Currently, she focuses on diversity issues connected to community mental health. In her spare time she creates trainings for related to mental health. It should be noted that in all of her professional endeavors she involves students for professional development.

LIBBY HAIGHT
she/her/hers|#LICSW26426

AREAS OF EXPERTISE

Lesbian, Gay, Bisexual, Transgender & Gender Nonconforming, Trauma and Posttraumatic Stress Disorder, Sexual & Gender Violence, Depression, Anxiety, Relationship Concerns. Additional Language: Spanish

therapeutic orientation

Trauma-informed Care, Eye Movement Desensitization & Reprocessing (EMDR), Cognitive-Behavioral Therapy (CBT), Solution-Focused Therapy

about me

Hi! My name is Libby, and I am excited to work on a team offering therapy virtually to people with barriers getting to an office, or even just simply because they prefer telehealth.

My approach to therapy is eclectic, drawing from my training in EMDR, as well as Cognitive-Behavioral Therapy, psychodynamic approaches, and solution-focused therapy.

I believe strongly that therapy should be one component of a holistic care package offering people relief from they symptoms they are experiencing. Therapy brings challenges to light, and offers an opportunity to talk through them. Clients are the ones who will ultimately determine the best course of action. Therapy is a means to guide the conversation to that end.

Lisa Ocker
she/her/hers|#PMHNP-bc161143

AREAS OF EXPERTISE

Depression, Anxiety, PTSD, ADHD

therapeutic orientation

Medication management, Supportive Therapy

about me

Hello! My name is Lisa Ocker, I am a Certified Nurse Practitioner who is qualified to practice in both psychiatry and family medicine. I can diagnose, treat, and prescribe medication and other alternative treatments for children, adolescents, and adults. Some of my practice specialties include (but not limited to) ADHD, Depression, Anxiety, PTSD and Substance Use Disorders. I am flexible and integrative in my approach in order to meet the needs and desired outcomes of each individual. I am enthusiastic to apply my experience and compassion with my clients as they address issues that will help them to improve their quality of life and attain a sense of fulfillment. I place an emphasis on providing a holistic care approach which includes consultation and collaboration with other professionals to develop the best course of treatment.

I graduated from St. Scholastica in Duluth, MN in 2011 with a Family Nurse Practitioner Degree. I worked in a diverse family practice clinic treating multiple different physical and mental health conditions. With this experience I found that most physical health conditions came with an underlying mental health component. That led me to my decision to go back to college to obtain my Psychiatric Mental Health Nurse Practitioner Certificate in 2018, from Kansas University. This provided me with a better understanding of the effects that mental illness has on our body. I have worked with clients in a private practice setting, correctional facilities, and the school system. I am very excited to use my education and work experience to help my clients improve their overall health.