ACACIA REACH

Acacia Reach

California | Minnesota
323.284.6801
reach@acaciacw.com
Monday-Friday | 8AM-7PM
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Acacia Reach offers weekly individual, couples, and psychiatry services. You can access it wherever you are at times that are convenient to you using a platform that’s HIPAA-compliant right on your computer or mobile device!

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Effective

Acacia is offering the same specialized, individual, and effective care we always have but now with the luxury of being available wherever you are.

Flexible

You want to do therapy but can’t find the time? Don’t have a provider within driving distance? We provide you with access wherever you may be.

Affordable

Why pay extra money to a software company, when you can use your insurance (that you already pay for) to get counseling from a mental health company?

Wherever you are, we'll meet you there.

We strive to provide engaging and relatable providers, easy access to our services, and a community to connect and share your journey with.

Acacia Reach Team

Acacia providers have experience working with diverse clients in a variety of areas including anxiety, depression, stress management, relationship issues, attention difficulties, eating/body image concerns, identity exploration, trauma, and substance use issues.

Click on a provider to learn more about who they are and their individual specialties.

Soraiya Khamisa

Director | LCSW

Luis Hernandez

Reach Manager

Joe Navarro

CA Therapist | LMFT

Ami Grace Quinn

CA Therapist | LCSW

Tim Veal
Dr. Timothy Veal

CA Psychiatrist | MD

Inez Salcido-Kasteiner

CA Therapist | LMFT

Norah Knabe

MN Therapist | LMFT

Video therapy & psychiatry, on your time.

Some have concerns that it might be weird and impersonal but are often surprised how connected they feel to their therapist and how enjoyable it is to do therapy in a place where you feel comfortable and safe.​

Reach Rates

At the time of session, you can pay with credit card or paypal although a credit/debit card is required to be on file.

Covered Costs

Out of Pocket Costs

*We accept California insurances: Anthem Blue Cross (includes UCSHIP) and Optum. We accept Minnesota insurances: Blue Cross Blue Shield of MN, Medica/United Health Care/Optum, Health Partners, Preferred One, Aetna, and UCare.  Pricing of services will vary by plan and will be discussed prior to your first session after our eligibility check.

Please note, you are required to provide us with notice of cancellation at least 24 hours in advance. Failure to do so will result in late cancellation or missed appointment fee charge. Coordinate additional billing inquires with your Office Manager prior to your sessions.

Payments using our online service are for completed or ongoing sessions.
Contact your office front desk if you have additional payments you would like to make.

Appointment Request

Please fill in every answer to the best of your ability.  For those utilizing private insurance (this includes Minnesota college-sponsored insurances), please be sure to email pictures of your insurance card (front and back) to reach@acaciacw.com. Those utilizing UCSHIP (UC California students), please contact your on campus student health services to receive your referral (if applicable to your university).

Questions? Email reach@acaciacw.com or call/text 323.284.6801!

Clients have the right to:

  • Receive humane care and treatment, with respect and consideration
  • Receive services that are culturally sensitive and suitable to your needs
  • Have your record and the information you give in therapy sessions kept confidential. Exceptions in the Health Insurance Portability and Accountability Act (HIPAA) Privacy Notice and state and federal laws include: You are a danger to yourself or others, you are gravely disabled (unable to care for yourself), or in cases of child abuse or suspected child abuse
  • Accurate information concerning diagnosis, treatment, risks, and prognosis of an illness or health condition
  • Reasonable alternatives to care at Acacia or outside of Acacia
  • Take part in decisions about your health care, including the right to refuse treatment, except as provided by law
  • A second professional opinion regarding diagnosis or treatment
  • Have a medical professional explain the benefits, risks and side effects of any medication prescribed
  • Participate actively in decisions regarding one’s healthcare and treatment
  • Accessible information regarding the scope and availability of services
  • Be informed about any legal reporting requirements regarding any aspect of screening or treatment
  • Review or ask for a copy of your medical records upon request and written authorization, and ask that they be amended (changed) or corrected
  • File a complaint with the Director of Acacia
  • Get help understanding your rights and filing a complaint or appeal
  • Revoke your authorization to release except to the extent that action has not already been taken
  • A copy of any fees and charges related to your visit
  • Know that sexual intimacy in a professional relationship is never appropriate. You should report it to the state Grievance Board

Clients have a responsibility to:

  • Provide complete and accurate information about one’s concerns, to enable proper evaluation and treatment
  • Ask questions to ensure an understanding of the condition or problem
  • Tell your provider if you do not understand or do not agree with the plan
  • Show respect to health personnel and other patients
  • Arrive on time for appointments
  • Reschedule/cancel an appointment 24 hours or more before your appointment so another person may see a provider
  • Pay bills or file health claims in a timely manner
  • Use prescription or medical devices for oneself only
  • Inform the practitioner(s) if one’s condition worsens or an unexpected reaction occurs from a medication
  • Provide requests for permission to release health records in writing to Acacia

If you have a complaint about your protected health information under the Health Insurance Portability and Accountability Act (HIPAA), call FBHP at (303)432-5950.
Or write to: United States Department of Health and Human Services, Office for Civil Rights, 200 Independence Ave. S.W., Room 515F, Washington, D.C. 20201.

SORAIYA KHAMISA
THEY/THEM/THEIRS | #LCSW81951

AREAS OF EXPERTISE

Lesbian, Gay, Bisexual, Transgender & Gender Non-conforming, Culture of Origin & Identity Concerns, Multiculturalism, Life Transitions, Self-Esteem, Foster Care, Relationship Concerns, Anxiety, Depression

therapeutic orientation

Cognitive-Behavioral (CBT), Gestalt, Interpersonal, Solution-Focused Brief Therapy (SFBT)

about me

Welcome to Acacia Counseling & Wellness, La Jolla! I am honored to be your Director and feel incredibly privileged to serve the communities of La Jolla and San Diego. After spending almost four years helping students achieve their personal and educational goals at the University of California, San Diego, I am grateful to continue working with students in this capacity. My work at UCSD has attuned me to the needs of our students, and I look forward to bringing my knowledge and passion to this role. College represents an exciting and challenging time for many, and students often benefit from support along the way. It is my hope that Acacia will be viewed as a space of support, warmth, openness, and safety to those of you seeking mental health services.

I have spent the past several years working in diverse settings, including non-profit agencies, medical centers, and university campuses. I have worked with clients experiencing anxiety, mood disorders, medical issues (e.g., HIV+ young adults), life transitions, and relationship struggles. My work with persons at various life stages has deeply informed my therapeutic approach, which is direct, authentic, and empowering. At core, I aim to help those I work with identify strengths and learn how to use them. I also recognize the importance of providing culturally sensitive support, and strongly believe in the importance of viewing mental health in a holistic manner to address all areas of wellness. Additionally, I have a special interest in working with members of our LGBQIA+, Transgender and Gender Nonconforming communities, specifically those who may have other racial, cultural, and religious identities. My personal and professional understanding of the struggles that accompany intersecting identities motivates me to become increasingly involved in being both a support to and an advocate for members of this community.

Regardless of where you are in your journey, whether you are merely trying to get through the day or working on being your best self, I hope to have the opportunity to meet you and I look forward to embarking on this journey together!

luis hernandez | he/him/his

reach office manager

ABOUT ME

I'm originally from Los Angeles, but came to Santa Barbara to attend UCSB in 2011. After graduating in 2015 and working various jobs in the city, I ended up finding my way to Acacia towards the end of January 2019 in the role of an Administrative Assistant.

Since then, I've truly enjoyed being a part of this organization, and find myself constantly inspired to offer my contributions in upholding our mission and values. It helps that Acacia genuinely embraces a fun, diverse & supportive work environment--all the therapy dogs help too!

What do you do to unwind after a hard day?

After a long day at work, I enjoy getting home and either going to the beach to unwind, or spend a couple hours practicing the piano.

Would you rather watch a movie at home or on the big screen in the theater, why?

Depends on the movie--but I definitely enjoy seeing movies in large, modern theaters that you find in bigger cities. I love the spectacle of watching a movie on a large screen with loud audio and comfy seats to help really pull you into the film! But some movies are better suited for just seeing in the comfort of your own home--and you get to have whatever snacks you want!

JOE NAVARRO|#LMFT38651

AREAS OF EXPERTISE

Trauma, Grief and Loss, Mood Disorders, Divorce, Parenting, Co-Parenting, Intimate Partner Violence, Child Maltreatment

therapeutic orientation

Cognitive Behavioral Therapy, Dialectical Behavioral Therapy, Family Systems Therapy

about me

Throughout my many years as a Licensed Marriage and Family Therapist, I have been committed to providing the highest level of professional and compassionate care when serving individuals, couples, and families during their most difficult life challenges. I tailor my approach to therapy based on the unique needs of each person or family I get the privilege to help. My therapeutic style is Integrative or Eclectic, drawing from approaches of Humanistic Psychology, Positive Psychology, Cognitive Behavioral Therapy, Dialectical Behavioral Therapy and Family Systems Therapy.

My mission is to help you gain healthy balance so you may enjoy positive relationships, fulfill your life’s purpose and achieve your highest potential. I work with clients from a strength based focus while providing a safe, non-judgmental environment to learn and grow.

AMI GRACE QUINN|#LCSW20561

AREAS OF EXPERTISE

Anxiety, Panic Disorder, Stress Management, Codependency,/Self-worth, Eating Disorders/Emotional Eating, Grief & Loss, Relationship Issues, Assertiveness and Empowerment for Women,Trauma/PTSD, History of Child Abuse; Emotional, Sexual, or Physical; Narcissistic parents/relationships, Addiction & substance abuse issues

therapeutic orientation

Holistic Psychotherapy; Energy Psychology, Strength-Based Therapy, Neuro-Nutrient therapy (naturally improving symptoms of anxiety, depression, low energy, ADHD, sleep, or cravings), Mindfulness, Guided Meditation, Solution-Focused Therapy

about me

Hello! I am so glad you are taking a moment to check out my profile as I know how important it is to feel like you can connect! I also know how difficult it is to reach out for help so this is a brave step to reach out. I am here to walk beside you and help you discover your positive strengths and attributes, and to support you through your life stressors as I know first hand how stressful college can be!

As we work together to improve your symptoms that are no longer working, my goal is to help you shine, and for you to be your brilliant and best version of yourself that perhaps you do not see at the moment or that has been hidden away for one reason or another. I will be your listening ear, your guide and most of all, your positive support person you can trust to always have your back and your best interests at heart. I use a blend of humor, intuition, and my genuine desire to help you reach your goals. Together we will navigate your struggles so that you feel like you are strong, resilient, balanced and completely whole.

My approach stems from my specialized training in holistic psychotherapy meaning that we work with the mind (thoughts), brain chemistry (those happy brain chemicals responsible for mood, energy sleep and cravings), physical body (exercise and nutrition), and energy body (learning how to protect your energy and deal with stress better) and how they all work together to influence your mood, emotions, energy, focus, sleep, and ability to stay calm under stress. I help you get balanced naturally and by helping you tap into some wonderful inner resources.

After I gave birth to my daughter fourteen years ago, I had had my own health crisis where I had to overcome anxiety and learned how to heal this naturally so that I can help others do the same. I value self-care, which is the biggest act of self-love we can do. When our cups are full we can handle life so much better. I enjoy healthy eating and cooking, hiking and yoga and am a certified yoga therapist. I am a busy single mom of a teenager and she keeps me young at heart! I am also a major animal lover and usually bring my dog to work to help clients feel calm and joyful. I enjoy helping others who would like their dog or cat to become their emotional support animal and who have a history of trauma, PTSD, depression or anxiety. I feel animals can be very healing and improve serotonin levels. I look forward to meeting you and helping you on your journey!

DR. TIMOTHY VEAL | #124269

AREAS OF EXPERTISE

Anxiety, Depression, relationship issues, life transitions/career difficulties, mood & panic disorders, psychotic disorders i.e. bipolar, schizophrenia, personality disorders, substance abuse, PTSD, trauma related disorders, grief & loss

therapeutic orientation

Integrative approach involving components of object relational, cognitive-behavioral, psychodynamic/psychoanalytic & motivational interviewing

about me

My name is Dr. Timothy Veal or Dr. Tim for short. As your psychiatrist, my goal is to work with you to achieve a sense of mastery or control over your psychiatric symptoms enabling you to find more joy, meaning and reduce unnecessary suffering. Apart from prescribing medications, I also do therapy and am currently in advanced training in psychoanalysis at the San Diego Psychoanalytic Center. My therapeutic approach is based on a psychodynamic framework which simply put means I seek to understand your psychological motivations and how they are manifesting as your symptoms. I see the use of medications as a small component to treating psychiatric conditions and feel that psychotherapy along with self-introspection in a nonjudgmental setting can produce the most change. As we work together, if medications are needed, I will discuss the risks, benefits, side effects and possible alternatives and whether or not long/short term use of medications would be beneficial.

I am originally from Boston, Massachusetts. I completed my undergraduate training in psychology at Clark University. Before deciding to go to medical school, I spent some time in biomedical research, completing my medical degree in June 2011. After medical school, I relocated to San Diego where I completed my general psychiatry residency with the US Navy. During my Navy service, I was fortunate to work in both the public/private/military sectors where I treated a wide range of patients with a wide range of mental health conditions.

As your doctor, my goal is to be a resource for you on your journey and give you the tools to become who you are and live your best life.

“Tension is who you think you should be. Relaxation is who you are.”- Chinese Proverb

inez salcido-kasteiner
she/her/hers|#LMFT50010

AREAS OF EXPERTISE

CBT & TF-CBT, Mindfulness, Solution-Focused, & Person-Centered, Additional Language: Spanish

therapeutic orientation

CBT & TF-CBT, Mindfulness, Solution-Focused, Person-Centered

about me

Hello! I am Inez Salcido-Kasteiner and I am a Licensed Marriage and Family Therapist (50010). I grew up in the Boyle Heights area of East Los Angeles, a neighborhood wherein my family built a strong foundation for me that revolved around the idea of being of service to others, helping people to the best of my ability, and dedicating myself to my community. I was the first in my family to attain a high school diploma and the first to successfully traverse the world of education; earning first an Associate’s Degree from Rio Hondo College then transferring to Cal Poly Pomona where I earned a Bachelor of Arts degree In Psychology, and then a Master of Science degree in Psychology from the same school.

My professional work began with providing direct mental health services across various community and school settings with diverse client populations in one-on-one and group settings. I attained my licensing hours while working with children in the school setting and I had the immense benefit of working with individuals and families in our outpatient offices as well. Over the course of those years I worked within the framework of the Department of Mental Health, being trained and certified in practicing several evidenced-based practices. I later worked with the California Victims of Crime Program, other community mental health service providers, and finally I opened my own private practice. I am a staunch believer in the importance of mental health and I have dedicated over fifteen years of my professional life to providing quality mental health services to the those who need help in managing the symptoms and behaviors related to; depression, anxiety, and other co-occurring disorders. I’ve worked with several populations including; at-risk youth, low-income groups, minority groups, and those within the LCBTQ community.

In recent years I have provided educationally related mental health services to kindergarten through high school students attending a school campus specifically geared toward providing services for students with emotional disturbances. I have also provided academic counseling to community college students. Within those roles I have gained expertise in; creating student Individualized Education Plans (IEP) and Student Individual Transition Plans to assist students in the transition from high school to college and into the work force, as well as creating Student Education Plans.

I believe in empowering my clients by meeting them where they are, identifying not only the areas of need, but also identifying viable solutions, while assisting my clients to implement the skills and strategies they learn in our sessions.

norah knabe
she/her/hers|#LMFT2731

AREAS OF EXPERTISE

Anxiety, depression, bipolar, eating disorders, trauma, relationships, Life transitions, LGBTQIA+

therapeutic orientation

Humanistic, Cognitive Behavioral Therapy, Dialectical Behavioral Therapy, Narrative, Experiential

about me

I am a Licensed Marriage & Family Therapist (LMFT) and have been in practice since 2011. Special areas of interest include working with those struggling with emotions, relationships, stress management and general life obstacles. I also provide animal assisted therapy via my therapy dog, Gus when available & appropriate.

I can help by validating your feelings, hearing your story and empowering you to make steps towards change. I can help you identify your feelings and give you strategies to help regulate emotions. I can provide you with techniques that will help to decrease symptoms while working to get at the root of the symptom while supporting you throughout the process.

It's hard to reach out and ask for support. But support is an option. Personally, I follow Brene Brown's words: "We don't have to do all of it alone. We were never meant to". Feel free to call or email with any questions or concerns or to set up an appointment. Take care.